What is the impact of the ICO cookie fix and how could it help web users?

The Information Commissioner’s Office wants internet users to have greater control over their browser cookies, but what does it mean for consumers and advertisers?

UK’s ICO calls for browser-level controls to fix ‘cookie fatigue.’

The UK Office of the Information Commissioner (ICO) calls for browser-level controls to fix “cookie fatigue,” a term that refers to a person’s sense of antipathy or indifference to receiving a message from an organisation.

It would enable people to have more control over their preferences and rights on how websites use cookies.

The Information Commissioner’s Office wants internet users to have greater control over their browser cookies.

According to the ICO, many people are fatigued with managing their cookies settings as first-party repeatedly, and third-party companies continue to demand new permissions for tracking.

The ICO proposes that web browsers introduce ‘standardised methods for users to control cookie permissions to address this.

ICO’s proposed solution: browser opt-out tools

In a consultation document, the regulator suggests several possible mechanisms for doing so, including creating a persistent user interface element where users could click to toggle third-party cookies and creating browser extension tools to make the user’s preferences clear.

The ICO would also like to see browsers offer persistent cookie settings, meaning users would not have to manage their cookie permissions every time they visited a new site.

It added that sites could already request permission from users before setting a cookie but that most users would click ‘yes’ without reading.

The idea of using settings in browsers can be traced back more than a decade ago when the World Wide Web Consortium proposed browser settings as a way for users to have more control over their privacy. However, this approach has been scuppered by a lack of industry support from companies like Google, Microsoft, and Apple.

Greater transparency of how and what consumer information is gathered

The ICO wants greater transparency around how organisations pass personal information between each other, which would help avoid people selectively blocking cookies only on certain websites or not at all. This referring to the practice of “cookie syncing”, where companies share data amongst themselves through tracking pixels.

The regulator has suggested that web browsers could be updated to offer users a “do not track” option for each time they visit a site, which it said would give people more control over their privacy. This is something that Mozilla’s Firefox browser already does.

Is cookie management truly user-centric?

The ICO said in its statement: “Although the UK cookie law is helping to improve people’s awareness and understanding of cookies, our research shows that people are still not clear about how they work or what they are used for.”

The ICO stated that it had received over 1,000 complaints since the introduction of the EU cookie directive. It said: “Complaints include those from people who have seen their browsing experience degraded because of third party cookies and who have lost trust in websites.”

The ICO’s research also found that about one-third of internet users would like to delete locally stored cookies and that around 33% want more control over how they are used. The research was based on a survey conducted by market research firm Populus.

The ICO’s research was published alongside its response to the government’s consultation on strengthening the UK’s data protection framework. The regulator has already responded to the government with proposals to give it increased powers to levy higher fines for data protection offences under the Data Protection Act 1998 (DPA).

The ICO’s enforcement team is currently investigating more than 30 organisations for failing to comply with the cookie laws that came into force in May last year. The regulator has already published several fines, including one of £25,000 for failing to disclose the use of cookies.

App tracking type solutions could pave the way

The UK’s data protection chief supports a browser or device-level setting that allows users to set “lasting” cookie preferences as a solution to the influx of consent pop-ups that continue to plague websites in the region.

Forcing people to turn down cookies repeatedly prompts something that UK Information Commissioner Elizabeth Denham terms “cookie fatigue” — a term that has already been used to describe how Internet users tire of being nagged about cookie permissions online.

In her view, the solution is to have permanent controls available through browser settings so you could select “no third-party cookies”, “ask me every time a site wants to use a cookie”, or another setting.

The ICO has been mulling over whether it should recommend tighter controls around digital marketing in the UK — specifically looking at ways to ensure consumer privacy is considered when new, invasive technologies are devised and rolled out.

How will browser level cookie control impact websites and advertisers?

In a speech at the Future of Privacy Forum in Washington, Denham argued that “companies have exploited ambiguities and loopholes” around cookie consent rules — with many taking “a very generous interpretation of the law” to continue sending marketing messages through a range of channels without user consent.

At present, websites are allowed to pick which cookie controls they want to offer users — with a range of choices from most restrictive (only showing core site functionality) down to allow all cookies as long as visitors turn off their privacy settings in browsers.

Denham asserts that digital marketers are taking advantage of the situation despite the difficulty of identifying cookie consent requests and making informed decisions about allowing data tracking.

Google has Extended the Deadline for Blocking Third-Party Cookies in Chrome Until 2023

We take a look at how Google’s deferral of cookie rules will impact marketers
Read More
Google has Extended the Deadline for Blocking Third-Party Cookies in Chrome Until 2023

Molzana Join Cohaesus Group

Molzana join Cohaesus to become the group’s dedicated data, analytics and SEO agency
Read More
Molzana Join Cohaesus Group

Resolving the third-party cookie conundrum

Recently, we have been working with a number of clients on trying to identify solutions to the upcoming cookie cull…
Read More
Resolving the third-party cookie conundrum

What is the impact of the ICO cookie fix and how could it help web users?

The Information Commissioner’s Office wants internet users to have greater control over their browser cookies, but what does it mean for consumers and advertisers?
Read More
What is the impact of the ICO cookie fix and how could it help web users?

What does Google’s decision to ban Huawei from Android mean for the Chinese tech giant?

U.S. tech giant Google banned Huawei from its Android Operating Platform. What are the implications of this tech cold war?
Read More
What does Google’s decision to ban Huawei from Android mean for the Chinese tech giant?

Data Breach at Microsoft: 38 Million Records Exposed Including COVID-19 Vaccination Records

Microsoft is the latest tech giant to disclose details of a massive data breach, potentially exposing 38 million customer records.
Read More
Data Breach at Microsoft: 38 Million Records Exposed Including COVID-19 Vaccination Records

Whiskey.. meet Artificial Intelligence

Whiskey distilleries are the latest to trial advanced optimisation of their products with the help of A.I.
Read More
Whiskey.. meet Artificial Intelligence

T-Mobile Data Breach Exposes the Personal Data of 40 Million US Customers.

What can we learn from the T-Mobile data breach and how can your business mitigate security risk?
Read More
T-Mobile Data Breach Exposes the Personal Data of 40 Million US Customers.

AI on a budget

5 ways your business can start using AI today
Read More

Footballer Kevin De Bruyne uses data analytics in new contract negotiations

Could this new approach become the norm in professional sports?
Read More

She adds: “The problem is that these messages are often intrusive and irritating for consumers to receive, but they are difficult for individuals to ignore or find a means of opting out.”

Denham contends the current cookie regime is “failing to meet its objective of protecting individuals’ privacy while enabling mainstream marketing to thrive” — hence her call for browser-level controls to supplement the existing “notice and choice” system.

Sign Up to Our Newsletter


Stay informed with our collection of helpful tips and industry trends.

  • This field is for validation purposes and should be left unchanged.

Contact Molzana


Molzana

Data, Analytics & Technology Agency

London & Manchester.


Get in Touch

Telephone: +44 (0) 20 8938 3136
Email: info@molzana.com

London: Bond Works, 77 Farringdon Road, EC1M 3JU
Manchester:
 5 Piccadilly, Aytoun St, M1 3BR


Molzana Logo Blue
  • This field is for validation purposes and should be left unchanged.